Statement on the Implementation of the European Accessibility Act
Company name and address:
General Logistics Systems Poland Sp. z o.o.
ul. Tęczowa 10, Głuchowo, 62-052 Komorniki
Domain:
https://gls-group.com/PL/pl/home/
Phone: +48 46 814 82 20
E-mail: office@gls-poland.com
Introduction
GLS Poland is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of 26 April 2024 on ensuring the accessibility of certain products and services by economic operators.
This statement applies to the website
https://gls-group.com/PL/pl/home/
Compliance status
The website https://gls-group.com/PL/pl/home/ is partially compliant with the WCAG 2.2 level AA standards due to the following non-compliances and exceptions.
Non-accessible content
The following content is not accessible for the reasons listed below:
- Some dynamic elements (e.g. maps, pop-ups, forms) may not yet fully cooperate with screen readers; they are currently under review and improvement.
- On some pages, graphical banners are displayed as images without accompanying text, or as bitmaps (with text embedded in the image). Work is ongoing to improve the structure of these banners.
- Some older PDF documents are not fully accessible.
- Insufficient color contrast in some areas.
- Alternative text for some content is imprecise and needs improvement.
Work is currently underway to fully align the above exceptions with the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.
Reporting barriers, feedback, and contact information
If you encounter any accessibility barriers on
https://gls-group.com/PL/pl/home/ , we encourage you to contact us.
We value every piece of feedback and will make every effort to remove reported barriers as quickly as possible within our technical and financial capabilities.
Please provide the URL and the function where the barrier occurred. You can simply copy the link from your browser’s address bar.
Accessibility issues can be reported via:
- E-mail: office@gls-poland.com
- Phone: +48 46 814 82 20
- Postal address:
GLS Poland, ul. Tęczowa 10, Głuchowo, 62-052 Komorniki
If you believe that our digital services are not accessible and we have not responded appropriately to your report, you may contact the competent market surveillance authority.
This authority will investigate whether there has been a breach of the Act of 26 April 2024 on ensuring the accessibility of certain products and services by economic operators and may take appropriate measures.
President of the Office of Competition and Consumer Protection (UOKiK)
Address:
Plac Powstańców Warszawy 1
00-950 Warsaw
Website:
https://uokik.gov.pl
Phone: +48 22 55 60 800
E-mail: uokik@uokik.gov.pl
In cooperation with other supervisory bodies such as UK, PFRON, and the European Commission.
According to Article 8(2) of the Act of 14 April 2023 on the Accessibility of Certain Products and Services:
GLS Poland shall take appropriate remedial action without delay, and no later than 30 days from the date of receipt of the notification.
Date of statement
This statement was prepared on 26 June 2025.
It has been prepared with the utmost care and is regularly updated to meet applicable requirements and standards. However, errors cannot be entirely ruled out. If you notice any mistakes in this statement, please report them using the accessibility issue reporting method described above.
The declaration was prepared based on a self-assessment conducted by General Logistics Systems Poland Sp. z o.o. (the product team with accessibility competencies).
The evaluation was based on the Web Content Accessibility Guidelines (WCAG) 2.2 level AA and relevant guidelines of the European Accessibility Act (EAA).
Last document update: 26 June 2025.