Everything you need to pay your invoice

GLS generates invoices every Tuesday. If Monday is a holiday, invoicing will move to Wednesday.

Invoices are generated weekly for shipments billed Monday through Sunday the prior week.

Web Invoicing
Receive an email alert when your invoice is ready. You can view or download a PDF anytime in our Customer Portal .

E-Billing
Have your invoice sent directly to your email inbox as a spreadsheet or text file.

Consolidated E-Billing
Managing multiple accounts? Get a single spreadsheet summarizing all accounts in one email.

Secure File Transfer (FTP)
Prefer advanced security? We can deliver invoices via secure FTP or email.

Paper Mail
If you prefer traditional mail, we'll send your invoice to your authroized billing contact each week.

• Pickup date
• Tracking number
• Delivery address
• Proof of delivery
• Reference field (if provided)
• Additional charges
• GLS service type
• Fuel surcharge
• Total charges (including fuel)

Surcharges correspond to accessorial fees. You can find all current fees here.

You can view and pay invoices through GLS Connect .

If your account is suspended for non-payment, you can pay your invoice online without logging in. Once payment is received, your account will reactivate automatically.

Other payment methods:

• Check
• ACH (customer-initiated)
• Wire transfer (customer-initiated)

All credit card payments and updates must be completed through our website.

For questions about billed charges, contact our Billing Department:
1-800-322-5555, option 6 (This option directs to voicemail and a representative will return your call)
billing@gls-us.com

For questions about shipments that have not yet been billed, please reach out to Customer Experience .